Returns & Exchanges
At Oud Attar, we take pride in the quality of our luxury fragrances and want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day window for returns and exchanges on all unopened and unused products.
Initiate Your Request
Contact our concierge team at [email protected] with your order number and the reason for your return to receive a Return Authorization code.
Secure Packaging
Carefully pack the fragrance in its original boutique packaging and shipping box to ensure the delicate glass bottle is protected during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of receiving your authorization.
Quality Inspection & Refund
Once our scent specialists verify the product's seal is intact, we will process your refund or exchange back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing